Frequently Asked Questions

Most replacements are completed within a single day. Your power will be off for part of the work, and we'll keep you informed throughout.

If your property has a fuse box with rewirable fuses, no RCD protection, or has been flagged during an EICR, a replacement is strongly recommended.

Yes. Every consumer unit replacement includes a full Electrical Installation Certificate, and the work is notified to building control.

We charge for diagnostic time rather than a fixed fee, as faults vary in complexity. We'll give you a clear idea of likely costs before we start.

In most cases, yes. We carry common parts and can resolve most domestic faults in the same visit.

Yes. If you smell burning from an electrical outlet or switch, turn off the circuit at the consumer unit and call us immediately.

Yes. We can advise on light types, colour temperatures, positioning, and control options to suit your space and preferences.

Yes. We install garden lighting, security lights, and outdoor feature lighting, all properly rated for exterior use.

Absolutely. We can install smart switches, dimmers, and lighting systems that work with platforms like Apple Home, Google Home, and others.

A typical 3-bedroom house rewire takes around 5–7 working days, depending on access and complexity. We'll give you a clear timeline before starting.

Not usually. We work room by room and ensure you have power available throughout. Some disruption is inevitable, but we keep it manageable.

We'll assess your installation and recommend the most appropriate scope. Sometimes a partial rewire or targeted upgrades are sufficient.

Landlords are legally required to have an EICR every 5 years or at change of tenancy. Homeowners are recommended to have one every 10 years.

An EICR doesn't pass or fail in the traditional sense, but it may identify codes C1, C2, or FI that require remedial action. We can quote for and carry out any necessary work.

A typical domestic EICR takes 2–4 hours depending on the size and age of the property.

Most installations are completed in half a day, depending on the complexity of the cable run and any additional electrical work required.

Yes. We can install a charger you've already purchased, or recommend one based on your vehicle, usage, and budget.

Yes. EV chargers require a dedicated circuit from your consumer unit to ensure safety and performance. We handle this as part of the installation.

It depends on your existing devices and preferences. We work with Apple Home, Google Home, and platform-agnostic solutions. We'll recommend what suits you best.

Yes. Many smart home features can be retrofitted without major rewiring, though some benefit from network or electrical upgrades.

We design systems with local control in mind where possible, so core functions continue to work even without an internet connection.

Yes. Cat6 supports 10Gbps over shorter distances and 1Gbps over standard home runs. For most homes, Cat6 is more than sufficient for current and near-future needs.

Yes. We route cables through loft spaces, under floors, and in walls to keep the installation clean and hidden.

We focus on the cabling infrastructure. We can advise on routers, switches, and access points, and ensure everything is connected and working.

In most cases, yes. Consumer mesh systems use wireless backhaul which halves bandwidth at each hop. Our installations use wired backhaul and enterprise-grade access points for significantly better performance.

It depends on the size and construction of your home. After a survey, we'll recommend the right number for full coverage without over-provisioning.

We can supply and install everything, or work with equipment you've already purchased. We'll recommend brands and models that suit your needs.

We strongly recommend wired (PoE) cameras for reliability. Battery-powered cameras can miss events, lose connection, and need constant maintenance. Wired systems just work.

Yes. We set up remote viewing on your phone and any other devices so you can check your cameras from anywhere.

If your cameras capture areas beyond your property boundary, there are GDPR considerations. We can advise on camera positioning to stay compliant.

We focus on the wiring and infrastructure. We can work alongside your AV specialist, or handle simpler setups directly.

Yes. We route cables through walls, ceilings, and floors so that nothing is visible in the finished room.

We install high-speed HDMI cables rated for 4K and beyond. For longer runs, we use active optical HDMI or HDBaseT solutions to maintain signal quality.